Services

The Services area lets you manage every service offered across the platform. A service defines something that customers can apply for or that can be scheduled as a course. Each service holds the details that describe it: its delivery type, owner organization, hourly price, assigned service administrators, subject categories, cover image, documents and tags.

Access

To open the page, click Services in the SYSTEM section of the main navigation menu.

Page Structure

The page is built around a single table that lists every service in the platform. Two action buttons sit above the table in the top-right corner:

Search and filter

The Services list does not include a free-text search bar or advanced filters; instead it relies on column sorting and pagination to navigate large catalogues.

Sorting

Hover over a column header to reveal a three-dot menu, then choose Sort ascending or Sort descending. A small arrow next to the column name shows the current sort direction.

Sortable columns:

• NAME – sorts alphabetically (Swedish collation).
• SERVICE OWNER – sorts by the owner organization name (services without an owner are grouped together).
• STATUS – sorts active/inactive groups.

The default sort is Name ascending.

Table columns

Each row represents one service.

Soft-deleted services are still listed and visually marked as deleted; they expose only a permanent-delete action.

Pagination

The table shows up to 20 rows per page. A counter above the table (e.g. Showing 1-9 of 9 results) reports the current window and the total number of services. Use the page controls below the table to move between pages.

Row actions

Open the three-dot menu in the ACTIONS column to access:

• View – Opens the service detail page (see View service below).
• Edit – Opens the Edit service form for the selected service. Disabled (hidden) for already-deleted services.
• Documents – Opens the documents area for the service. Only available for services whose delivery types include “On request”.
• Delete – Soft-deletes the service. For services that are already soft-deleted, this option is labelled Permanently delete.

Add service

Click ADD SERVICE in the top-right corner to open the Add service side panel.

Click CREATE to save, or CANCEL to close without saving. On success, the side panel closes and the success message “Service successfully created.” appears.

Edit service

Pick Edit from the row actions to open the Edit service side panel.

All fields from Add service are available, with the following differences:

• Short name – Read-only. A tooltip explains the field cannot be edited.
• Cover image – If a cover image is already uploaded, it is shown above the file input together with a REMOVE PHOTO button. Selecting a new file replaces the existing image.
• Type of delivery – A delivery type that already has data attached cannot be removed:
  • On request is locked when the service has applications (This delivery type cannot be removed because an application or course is associated with this service.).
  • Scheduled is locked when the service has courses.

Click UPDATE to save, or CANCEL to close without saving.

View service

Selecting View opens a read-only summary page with three blocks:

Details

• Cover image (if uploaded)
• Service name
• Short name
• Description
• Status – Active / Inactive
• Service owner – organization name, or “Not associated with an organization.”
• Type of delivery – comma-separated list of delivery types
• Require uploading files in on request service applications – checkbox indicator (only shown when On request is one of the delivery types)
• Hourly price for on request service – SEK <amount> (only shown when On request is one of the delivery types)
• Documents button – opens the service documents page (only shown when On request is one of the delivery types)

Service administrators

A table listing every user assigned as a service administrator for this service:

Subject categories

A table listing the subject categories linked to this service:

A CANCEL button at the bottom returns to the Services list.

Delete

Click Delete in the row actions to open the deletion dialog.

When deletion is allowed dialog is displayed.

Steps:

1. Read the warning carefully.
2. Type DELETE in the confirmation field (exact text, case-sensitive).
3. Click DELETE.

On success, the service is removed from the table and the message “Service successfully deleted.” is shown.

Service Tags

Click TAGS in the top-right corner of the Services page to manage the central list of tags that can be attached to services. Tags help applicants and customer admins filter the on-request services catalogue.

Service Tags page structure

The page contains a single table:

An ADD TAG button sits above the table on the right side.

The list does not paginate; all tags are displayed at once, sorted by name (ascending by default).

Sorting

Hover the NAME column header to reveal the sort menu and choose Sort ascending or Sort descending.

Add tag

1. Click ADD TAG.
2. The Add tag side panel opens with a single Name field. The field is required and must be between 2 and 255 characters.
3. Click CREATE to save, or CLOSE to cancel.

On success, the side panel closes and the message “Tag successfully created.” is shown.

Edit tag

1. Open the three-dot menu in the row of the tag you want to update.
2. Choose Edit.
3. Change the Name and click UPDATE, or CLOSE to cancel.

On success, the side panel closes and the message “Tag successfully updated.” is shown.

Delete tag

1. Open the three-dot menu in the row of the tag you want to delete.
2. Choose Delete to open the deletion dialog.
3. Read the warning carefully.
4. Type DELETE in the confirmation field (exact text, case-sensitive).
5. Click DELETE.

On success, the tag is removed from the list and the message “Tag successfully deleted.” is shown. Services that previously had the tag lose the association, but the services themselves are not affected.