Attendance

The Attendance area is where System administrators view and manage attendance across the platform: session records for course events, per-course attendee summaries, individual attendee histories, and date-filtered reports. You can mark who attended each session, review automatically tracked time, adjust totals when needed, and manage course completion status on ongoing courses.

Accessing Attendance

1. Sign in with a System administrator account.
2. In the left sidebar, open the SUPPLIERS section.
3. Click Attendance.

The page title is Attendance. Four tabs share the same heading:

Pagination shows Showing X–Y of Z results (20 rows per page by default).

Sessions

Filters

Table columns

Row actions

Open the Actions menu (⋮) on a session row and choose Track attendance to open the tracking dialog (see below).

You can also open Track attendance from the Calendar event sidebar for the same session. See Calendar.

Track attendance

The Track attendance dialog shows session summary information and one card per enrolled attendee.

Session details

Attendees list

Each attendee row includes:

Close the dialog with X or by clicking outside it. Changes save immediately when you pick a new status.

Attendee session statuses

When you choose Late, a Late duration dialog opens. Enter the number of minutes late (within the session length) and confirm. Attended time for that session is reduced by the late duration.

As a System administrator, you can update attendance for any session. Professionals can only update sessions where they are the assigned professional on the attendance record (the professional linked to the session, not a calendar Substitute professional).

Courses

The Courses tab lists course instances that have attendance-related data.

Table columns

Row actions

Attendees report (per course instance)

From Courses → Attendees, the page title is {Course title} – {Instance code} – Attendees report. The Courses tab stays highlighted in the tab bar.

Main attendees table

Lists attendees who have started or completed at least one tracked session for this instance.

Sortable columns use the column header menu (three dots): Sort ascending / Sort descending.

Not started

When applicable, a separate Not started section appears below the main attendees table.

An attendee is Not started when they are enrolled on this course instance but have not yet begun attending sessions here. In practice that means two things:

1. Their expected Starting date has not passed yet — the first session they should take part in on this instance is still in the future.
2. They do not appear in any attendance session for this instance — not in the main table above and not on any session in the Sessions tab for this instance.

Columns match the main table (without session statistics or completion status), plus Starting date — the date of the first session they are expected to attend on this instance.

Who appears here and when they move to the main table depends on course type:

The check is always per application, not per course. Attendance on a different application for the same course does not remove someone from Not started here. For regular courses, the application is tied to this instance. For ongoing courses, one application can span instances — attendance anywhere under that application removes the row from Not started on this instance’s report.

Attendance adjustments

Click the clock-plus icon in the Attended column to open Attendance adjustments:

Use adjustments for corrections or legacy imports (notes may reference automatic import).

Course completion status

On ongoing courses, system administrators can change completion status from the status chip (except Enrolled, which is set automatically and not offered in the change menu).

Click the chip and choose a new status. After Completed is set, the status chip is read-only for professionals; system administrators can still change it where the application allows.

Click the history icon next to Status changed to open Course completion status change logs — a chronological list of status transitions with Date created for each entry.

Attendees

The Attendees tab lists every user who appears in platform attendance data.

Search

Use the Search field to find attendees by name or email. Results update automatically as you type. If nothing matches, a no results message is shown.

Table columns

Row actions

Attendee Courses

The page title is Attendee Courses. A profile header shows the attendee’s name, email, Personal number, and LMA number.

Courses table

Report

The Report tab provides a wide table of attendance metrics per attendee and course instance, filtered by date range.

Filters

Table columns

Sort First name, Last name, or Course title from the column header menu.

How Attendance relates to other areas