Professionals
The Professionals area is where Supplier administrators manage their organization’s pool of educational professionals: view active and inactive members, invite new professionals by email, update languages and status, remove professionals when allowed, and track outstanding invitations.
Accessing Professionals
- Sign in with your Supplier admin account.
- In the left sidebar, open the SUPPLIER section.
- Click Professionals.
Page structure
The Professionals section has two tabs:
| Tab | Purpose |
|---|---|
| List | Professionals linked to your supplier organization |
| Invitations | Pending and expired email invitations to join as a Professional |
Use the tab bar below the Professionals heading to switch between them.
List tab
Search
Use the Search field to find professionals by first name, last name, or email. Results update automatically as you type.
Table columns
| Column | Description |
|---|---|
| First name | Sortable |
| Last name | Sortable |
| Status | ACTIVE or INACTIVE — sortable |
| Sortable | |
| Created at | When the professional joined your supplier — sortable (default: newest first) |
| Actions | Row menu (see below) |
Only professionals linked to your supplier organization appear in this list.
Pagination shows Showing X–Y of Z results (20 per page by default).
Sorting
Open the column header menu (three dots) on sortable columns and choose Sort ascending or Sort descending.
Row actions
| Action | Description |
|---|---|
| View | Opens read-only Professional account details (user info, supplier affiliation, status, languages) |
| Edit | Opens Edit professional (spoken languages and status) |
| Remove | Soft-deletes the professional when allowed (see Remove a professional) |
You cannot add a professional directly from the list; use the Invitations tab to invite by email.
View professional
View shows the professional’s user details and their affiliation with your supplier: organization name, ACTIVE / INACTIVE status, and spoken languages.
Classroom and competence management for the professional is handled by System administrators from Users, or by the professional themselves on Details. As a Supplier admin, you maintain membership (invite, status, languages, remove) from this Professionals area.
Edit professional
Choose Edit to update:
| Field | Notes |
|---|---|
| Spoken language | Required; at least one language |
| Status | ACTIVE or INACTIVE |
Click UPDATE to save.
Remove a professional
Remove ends the professional’s association with your supplier. The user is notified in-app and by email that they were removed from the team.
Removal is blocked when the professional has critical related data (for example a confirmed assignment on an application or linked course instances). Resolve those assignments before removing.
Invitations tab
Use this tab to grow your professional workforce by email.
Invite a professional
Click INVITE PROFESSIONAL above the table.
| Field | Required | Notes |
|---|---|---|
| Yes | Must be valid; invitee must qualify as Guest (or not yet registered) and must not already be a Professional on the platform or have a conflicting invitation | |
| Spoken language | Yes for new invitations | Optional when resending an existing pending invitation for the same email |
Click INVITE. The platform sends an invitation with a signed acceptance link (valid for two days). When the invitee completes registration or acceptance, they become a Professional under your supplier and the pending invitation is cleared.
Invitations list
| Column | Description |
|---|---|
| Invitee — sortable | |
| Status | PENDING or EXPIRED — sortable |
| Created at | When the invitation was sent — sortable |
| Actions | Resend invitation, Cancel invitation |
Row actions
| Action | Description |
|---|---|
| Resend invitation | Sends a fresh invitation email and refreshes the signed link; spoken languages are required unless you are resending the same pending invite |
| Cancel invitation | Deletes the pending invitation so the link no longer works |
System administrators can see all suppliers’ invitations on their Professionals → Invitations tab and can cancel any of them, but they cannot send or resend invitations—that is your responsibility on this tab for your organization.
Related areas
| Menu item | Purpose |
|---|---|
| Details | Your supplier organization profile |
| Invitations (applications) | Overview of application-level professional invitations for your supplier—not the same as team invitations on this page |
| Calendar | Events where you are personally involved as attendee, mentor, or professional |
For how professionals experience applications, courses, and calendar after they join, see the Professional role documentation.