Account Overview

What is a supplier administrator account?

A supplier administrator account represents an organization that is registered as a Supplier in the system. A Supplier is an organization that provides educational professionals who deliver teaching, coaching, and on-request services on the platform.

Each supplier organization has exactly one user assigned with the Supplier admin role. This user acts on behalf of the supplier organization and is its primary point of contact.

Supplier Administrator Account Activities

Supplier administrators can engage in supplier-level coordination activities, including:

  • Professional Workforce Management: Maintain the supplier organization’s pool of professionals through invitations and removals
  • Assignment Oversight: Stay informed about the applications and assignments involving the supplier’s professionals
  • Organization Maintenance: Keep the supplier organization’s information current

How to get a supplier administrator account?

To become a supplier organization in the system, a new Supplier must be registered by a System administrator, who also designates the user that will act as the Supplier admin. The designated user must already exist in the system as a basic Guest user before being assigned the Supplier admin role.

Step-by-Step Process

  1. Contact a System Administrator

    • Reach out to platform support and request that your organization be registered as a supplier
    • Provide the organization’s official information (name, registration details, and contact data)
    • Provide the email address of the person who will act as the Supplier admin

  2. User Account Preparation

    • The person who will become the Supplier admin must first have a user account in the system
    • If the person does not have an account yet, a System administrator will create one as a Guest user
    • The user must have the Guest role to be eligible for promotion to Supplier admin (the user may also hold additional roles)

  3. Supplier Registration

    • A System administrator creates the Supplier organization in the platform
    • During registration, the System administrator selects the previously prepared user account and assigns it the Supplier admin role on the new supplier organization
    • The Supplier admin role is granted automatically by the system once the supplier is created

  4. Account Access

    • The designated user receives confirmation that they are now the Supplier admin of the new organization
    • Log in to access the supplier organization’s data and begin managing professionals

Important Notes

  • System Administrator Required: Only a System administrator can create a Supplier organization and assign the Supplier admin role
  • Guest Account Prerequisite: The user who will become the Supplier admin must first exist in the system as a Guest user
  • Single Admin per Supplier: Each supplier organization has exactly one Supplier admin user assigned at a time
  • Role Reassignment: If the Supplier admin is later changed by a System administrator, the role is moved from the previous user to the new one automatically

If you have any questions about the supplier administrator account creation process, please contact platform support for assistance.