Certificates
Use Certificates to generate pro forma certificate records for qualified attendees on your finished regular course instances, and to view certificates already issued where you are recorded as the professional.
Accessing Certificates
- Sign in with a Professional account.
- In the left sidebar, open the PROFESSIONAL section.
- Click Certificates.
The page title is Certificates. Three tabs share the same heading (see Page layout).
Page layout
| Tab | Purpose |
|---|---|
| Scheduled services (courses) | Regular course instances assigned to you, and instances that still have a certificate with your name |
| Ongoing courses | Ongoing course instances that have at least one certificate with your name |
| Search certificates | Find a single generated certificate that records you as the professional |
Scheduled services (courses) tab
You see instances where you are the assigned professional, and instances that have at least one certificate with your name. Eligible assigned instances are Finished, with all attendance sessions fully marked.
If a finished instance was handed over to you after another professional generated its certificates, you still see the instance. Opening Certificates shows an empty list, because those records belong to the previous professional. You can still generate certificates when they have not been generated yet.
| Column | Description |
|---|---|
| Course title | Parent course title |
| Course instance code | Instance code |
| Certificates | Generated or Not generated |
| Actions | Context menu |
Ongoing courses tab
You only see instances that have at least one certificate with your name (created when course completion status is set to Completed on the attendees report). An instance assigned to you where every certificate belongs to a previous professional is not listed.
| Column | Description |
|---|---|
| Course title | Parent course title |
| Course instance code | Instance code |
| Actions | Context menu with Certificates |
The Professional column is hidden because you are viewing your own instances.
Search certificates tab
Use this tab to find a generated certificate without first locating its course instance.
The tab opens with an empty table and a prompt to type at least two characters. Enter a search term to search across:
- Email address of the attendee
- First name
- Last name
- Full name (first and last name together)
- Personal number
- LMA number
Results update automatically as you type (debounced) once the term is at least two characters long. If nothing matches, a no results message is shown.
You only see certificates where you are recorded as the professional on the certificate itself, captured when the certificate was generated. The Professional column is hidden.
Because the certificate carries your name, you can still find and download it here even if the course instance was later reassigned to another professional.
| Column | Description |
|---|---|
| Course type | Scheduled or Ongoing |
| Course title | Parent course title |
| Course instance code | Instance identifier |
| Language | Course instance language |
| First name / Last name | Name captured at generation time |
| Email address | Attendee email |
| LMA number | When stored, otherwise — |
| Personal number | Formatted when present, otherwise — |
| Attended time / total time | Attended hours and minutes versus total course time |
| Date created | When the certificate was generated (DD-MM-YYYY HH:MM) |
| Certificate | Download link — opens the PDF |
Generate certificates (scheduled services only)
On the Scheduled services (courses) tab, when certificates are Not generated, choose Generate certificates from the action menu.
The dialog lists:
- Qualified for certificate — attendance at or above the Attended sessions required percentage set on the course
- Not qualified for certificate — below that threshold, with reason
The dialog details section shows the course title, instance code, and the same Attended sessions required percentage.
Confirm to generate certificates for qualified attendees. The instance is then marked Generated.
If you do not have a signature on your profile, generation is blocked and an error message is shown. Ask a System administrator to upload your signature from your user profile.
After generation you cannot edit attendance for that instance.
Ongoing courses do not use bulk generation from this page. Certificates for ongoing courses are created individually when you set an attendee’s completion status to Completed.
Generated certificates list
View certificate records for an instance from either tab.
Accessing the generated certificates list
- Open Certificates (see Accessing Certificates).
- On the Scheduled services (courses) tab, find a course instance where the Certificates column shows Generated. On the Ongoing courses tab, every listed instance already has at least one certificate with your name.
- Open the Actions menu (⋮) on that row.
- Choose Certificates.
The page title is Certificates. Use Back to list at the top to return to the course instance list.
Page layout
At the top you see course instance details:
- Course title and Course instance code
- Attended sessions required for regular (scheduled) courses
- Duration for ongoing courses
Below that, a table lists everyone who received a certificate with your name. Certificates issued by another professional on the same instance are hidden.
| Column | Description |
|---|---|
| First name / Last name | Name captured at generation time |
| Attendee email | |
| Personal number | Personal number captured at generation time |
| LMA number | LMA number captured at generation time |
| Certificate | Download link to save the attendee’s certificate as a PDF |
Click Download on a row to save that attendee’s certificate to your device as an A4 PDF.
- Scheduled (regular) courses — one-page certificate with attendee name, personal number, course name, period, attendance hours, issuing service, professional name, and signatures. The period uses the course instance start and end dates.
- Ongoing courses — two-page certificate: page 1 matches the fields above (including the ordering municipality where applicable); page 2 contains standard information about civic orientation (SO). The period normally starts on the first session the attendee attended (present or late). If the attendee’s decided start date is before 1 January 2026, that decided start date is used as the period start instead.
Values are frozen at generation time even if the attendee updates their profile later.
Notifications
Each qualified attendee receives an email and system notification when their certificate is generated.
See Notifications.