Ongoing courses
The Ongoing courses area lists ongoing course applications where you are the assigned Professional. You review attendees, agree start dates, send attendee invitations, and mark the application ready when all enrolments are resolved.
You are responsible for every ongoing application assigned to you: review the attendee list, contact each attendee to agree a start date, send invitations so they confirm participation, and update the application accordingly.
Accessing the list
- Sign in as a Professional.
- Open PROFESSIONAL → Applications.
- Select the Ongoing courses tab.
Page layout
| Area | Description |
|---|
| Tab bar | Switch between application types |
| Filters | SHOW FILTERS / HIDE FILTERS |
| Search | Text search; filters the table as you type |
| Table | Paginated list of applications with sortable columns (column header menu) |
| Results | Showing X–Y of Z results (20 applications per page by default) |
Which applications you see
Ongoing course applications where you are the assigned Professional on the course instance.
Filters
| Filter | Description |
|---|
| Customer account | Requesting organization |
| Application ID | Free-text match on application ID |
| Application status | PROCESSING or ACCEPTED |
| Service | Service the course belongs to |
| Resolving status | Whether attendee resolution is in progress or complete |
Sorting
Default sort is Submitted at, newest first.
Sortable columns include Application ID, Service, Course code, Course, Customer account, Status, Date created, Submitted at.
Application statuses
| Status | Meaning |
|---|
| PROCESSING | Under your management — Manage is available |
| ACCEPTED | Finalised — view only |
Application lifecycle
When status is PROCESSING, you Manage the application: resolve each attendee, send invitations, and mark the instance Ready. The Service administrator then sets the application to ACCEPTED or REJECTED.
stateDiagram-v2
[*] --> DRAFT: Customer or applicant
DRAFT --> NEW: Submitted
DRAFT --> WAITING_LIST: Instance full
NEW --> PROCESSING: Service admin starts review
WAITING_LIST --> PROCESSING: Service admin starts review
PROCESSING --> ACCEPTED: Service admin approves
PROCESSING --> REJECTED: Service admin rejects
note right of PROCESSING
You Manage the application
Set Participates and start dates
Send attendee invitations
Set instance status to Ready
end note
note right of ACCEPTED
You View only
Delivery proceeds on the instance
end note| Status | Your role |
|---|
| DRAFT / NEW / WAITING LIST | Not in your list yet |
| PROCESSING | Manage — resolve every attendee, then set instance Ready |
| ACCEPTED | View only |
Table columns
| Column | Description |
|---|
| # Application ID | Unique application identifier — sortable |
| Service | Service the course belongs to — sortable |
| Course code | Code of the course |
| Course | Course title |
| Instance code | Code of the course instance |
| Application status | PROCESSING or ACCEPTED — sortable |
| Resolving status | Attendee resolution progress |
| Customer account | Requesting organization — sortable |
| Subject | Subject of the course |
| Date created | Creation date and time — sortable |
| Submitted at | Submission date and time — sortable |
| Actions | Row menu (⋮) |
Row actions
| Action | When available | Description |
|---|
| View | Always | Opens read-only application details |
| Manage | Status is PROCESSING | Opens the attendee resolution screen |
Manage application
Course code and title, instance code, language, available places, and application status dropdown (Pending / Ready).
The status dropdown stays disabled until every attendee is resolved (participation decision and start date where applicable). Then you can switch between Pending and Ready.
Attendee list
| Column | Description |
|---|
| First name, Last name, Email, Phone number | Contact details |
| Swedish / EU-EEA citizenship, LMA number, Personal number | Registration fields |
| Suggested start date | Date proposed at application time |
| Decided start date | Confirmed start date |
| Participates | Checkbox — green row when checked, red when unchecked |
| User account status | Not confirmed until the attendee accepts their invitation |
| Invite / Re-send invitation | Send or resend the platform invitation email |
| Actions | Edit, Notes |
Edit attendee
You may change only Participates and Decided start date. The start date field is disabled when Participates is unchecked.
Notes
Open Notes from the attendee row menu to add, edit, or delete notes for that attendee.
Attendee invitation flow
| Step | What happens |
|---|
| 1. Click Invite | Email with invitation link is sent; button becomes Re-send invitation |
| 2. Attendee registers or logs in | User account status becomes Confirmed; invite buttons are removed |
| 3. Repeat for all participants | Then set application status to Ready |
Attendee response scenarios
| Scenario | Outcome |
|---|
| New user | Registration flow; attendee is linked to the application |
| Existing user, logged in | Immediate confirmation message; status Confirmed |
| Existing user, not logged in | Redirected to login, then confirmation; status Confirmed |
View application
Open View from the row Actions menu (⋮). The page title is Application: [Application ID].
The detail page is read-only. Sections appear top to bottom, separated by horizontal dividers.
| Field | Description |
|---|
| Application ID | Unique identifier (e.g. #A-KMU-2101026-001) |
| Status | Current application status |
| Created by | Name and email of the user who created the application (empty if not recorded) |
| Date created | Date and time the application was created |
| Submitted by | Name and email of the user who submitted it (empty if not yet submitted) |
| Submitted at | Date and time of submission (empty if not yet submitted) |
Customer account details
| Field | Description |
|---|
| Organization | Organization name and organization number |
| Address | Street address |
| Location | Postal code, region, and municipality |
| Country | Country name |
| Phone | Shown when set on the organization |
| Website | Shown when set |
| Email | Shown when set |
Customer admin details
| Field | Description |
|---|
| First name | Customer administrator first name |
| Last name | Customer administrator last name |
| Email | Customer administrator email |
Course details
| Field | Description |
|---|
| Title | Course title |
| Code | Course code |
| Service | Linked service name |
| Subject | Course subject |
Course instances details
One block per enrolled course instance. Each block shows:
| Field | Description |
|---|
| Code | Course instance code |
| Professional | Assigned professional (first and last name) |
| Language | Instance spoken language |
| Start date | Instance start date |
| Total attendees | Count of attendees on this instance, or No attendee added |
Attendees table (per instance)
| Column | Description |
|---|
| # | Row number |
| First name, Last name | Attendee name (masked when anonymized) |
| Email | Attendee email (duplicate-warning icon when applicable) |
| Phone number | Contact phone |
| Has citizenship | Yes, No, or — |
| Has EU citizenship | Yes, No, or — |
| LMA number | LMA number when provided |
| Personal number | Masked personal number |
| Suggested start date | Date proposed at application time |
| Decided start date | Confirmed start date |
| Participates | Checkbox |
| Moved | Checkbox — set when an attendee was moved to another instance |
| Notes | Note icon when attendee notes exist — opens a read-only dialog |
When you are assigned to an instance on the application, attendee rows may be highlighted: yellow when moved, green when a decided start date is set, red when the attendee does not participate.
Free-text additional information from the application wizard, or No additional information provided when empty.
Log notes
Separate card below the main detail (Log notes heading). Shows status-change history and notes marked visible to the customer. The card appears only when matching notes were returned for your role.
Custom application notes
Separate card below the main detail (Notes heading). Custom notes visible to you as an assigned professional, including notes you added. The panel is always shown; displays No notes have been added when empty.
| Button | When shown | Description |
|---|
| CANCEL | Always | Returns to the applications list |
| MANAGE | Status is PROCESSING and you are assigned to an instance on the application | Opens the manage workflow (editable attendee decisions) |