Scheduled services (courses)

Lists scheduled course applications for instances where you are the assigned Mentor. Use View to inspect course, attendee, and billing details.

Accessing the list

  1. Sign in as a Mentor.
  2. Open MENTORApplications.
  3. Select the Scheduled services (courses) tab.

Page layout

AreaDescription
Tab barOn request services and Scheduled services (courses)
FiltersSHOW FILTERS / HIDE FILTERS
SearchText search; filters the table as you type
TablePaginated list of applications with sortable columns (column header menu)
ResultsShowing X–Y of Z results (20 applications per page by default)

Which applications you see

Scheduled course applications for instances where you are the assigned Mentor.

Filters

FilterDescription
Application IDFree-text match on application ID
Customer accountRequesting organization
ServiceService the course belongs to
Created byUser who created the application

Sorting

Default sort is Submitted at, newest first.

Table columns

ColumnDescription
# Application IDUnique application identifier
Course codeCode of the course
Instance codeCode of the course instance
CourseCourse title
SubjectSubject of the course
Customer accountRequesting organization
StatusPENDING, APPROVED, REJECTED, or CANCELED
Submitted atSubmission date and time
ActionsRow menu (⋮)

Row actions

ActionDescription
ViewOpens read-only application details

View application

Open View from the row Actions menu (⋮). The page title is Application: [Application ID].

The detail page is read-only. Sections appear top to bottom, separated by horizontal dividers.

FieldDescription
Application IDUnique identifier
StatusCurrent application status
Created byName and email of the user who created the application
Date createdDate and time the application was created
Submitted atDate and time of submission (empty if not yet submitted)

There is no Submitted by field on scheduled course applications.

Customer account details

FieldDescription
OrganizationOrganization name and organization number
AddressStreet address
LocationPostal code, region, and municipality
CountryCountry name
PhoneShown when set on the organization
WebsiteShown when set
EmailShown when set

Customer admin details

FieldDescription
First nameCustomer administrator first name
Last nameCustomer administrator last name
EmailCustomer administrator email

Course details

FieldDescription
TitleCourse title
CodeCourse code
ServiceLinked service name
SubjectCourse subject

Instance details

FieldDescription
CodeCourse instance code
ProfessionalAssigned professional (first and last name)
LanguageInstance spoken language
Physical presenceYes or No
Start dateInstance start date
End dateInstance end date
Course hoursDuration in hours and minutes

Attendees

Shows Total attendees when the list is not empty.

ColumnDescription
#Row number
First nameAttendee first name (masked when anonymized)
Last nameAttendee last name
EmailAttendee email

When no attendees were added, the page shows No attendee added.

Billing

FieldDescription
Price per attendeePrice in SEK per enrolled attendee
Total amountPrice per attendee multiplied by attendee count
Selected billing accountBilling account chosen for the application

Visible to Mentors and other roles except the Professional assigned to the instance.

Mentors

Shows mentor count when mentors are assigned, or No mentors when the list is empty.

ColumnDescription
#Row number
First nameMentor first name
Last nameMentor last name
EmailMentor email (or a role-removed message when the mentor account no longer exists)

Uploaded documents

Shows Total documents when files exist.

ColumnDescription
#Row number
NameFile name
File sizeSize of the uploaded file
Uploaded atUpload date and time
DownloadDownload icon — opens the file in a new tab

When no files were uploaded, the page shows No uploaded documents.

More information

Free-text additional information from the application wizard, or No additional information provided when empty.

ButtonWhen shownDescription
CANCELAlwaysReturns to the applications list

Mentors see CANCEL only.