Scheduled services (courses)
Lists scheduled course applications for instances where you are the assigned Mentor, in any status. Use View to inspect course, attendee, and billing details. Filter the list by status when needed.
Open this area from Applications → Scheduled services (courses) (tab bar on the platform).
Accessing the list
- Sign in as a Mentor.
- Open MENTOR → Applications.
- Select the Scheduled services (courses) tab.
Page layout
| Area | Description |
|---|
| Tab bar | On request services and Scheduled services (courses) |
| Filters | SHOW FILTERS / HIDE FILTERS |
| Search | Text search; filters the table as you type |
| Table | Paginated list of applications with sortable columns (column header menu) |
| Results | Showing X–Y of Z results (20 applications per page by default) |
Which applications you see
Scheduled course applications where you are listed as the Mentor on the application, in any status: PENDING, APPROVED, CANCELLED, REJECTED, or COMPLETED.
Filters
| Filter | Description |
|---|
| Application ID | Free-text match on application ID |
| Customer account | Requesting organization |
| Status | Application status (pending, approved, cancelled, rejected, or completed) |
| Service | Service the course belongs to |
| Created by | User who created the application |
| Instance code | Multi-select of course instance codes from applications you can access |
Sorting
Default sort is Submitted at, newest first.
Application statuses you see
| Status | Meaning |
|---|
| PENDING | Awaiting review |
| APPROVED | Accepted for the course instance |
| COMPLETED | Fully delivered after the course instance end date and time have passed |
| REJECTED | Declined |
| CANCELED | Cancelled by the customer |
Table columns
| Column | Description |
|---|
| # Application ID | Unique application identifier |
| Course code | Code of the course |
| Instance code | Code of the course instance |
| Course | Course title |
| Subject | Subject of the course |
| Professional | Assigned professional |
| Customer account | Requesting organization |
| Status | PENDING, APPROVED, COMPLETED, REJECTED, or CANCELLED |
| Created by | User who created the application |
| Submitted at | Submission date and time |
| Actions | Row menu (⋮) |
Row actions
| Action | Description |
|---|
| View | Opens read-only application details |
View application
Open View from the row Actions menu (⋮). The page title is Application: [Application ID].
The detail page is read-only. Sections appear top to bottom, separated by horizontal dividers.
| Field | Description |
|---|
| Application ID | Unique identifier |
| Status | Current application status |
| Created by | Name and email of the user who created the application |
| Date created | Date and time the application was created |
| Submitted at | Date and time of submission (empty if not yet submitted) |
There is no Submitted by field on scheduled course applications.
Customer account details
| Field | Description |
|---|
| Organization | Organization name and organization number |
| Address | Street address |
| Location | Postal code, region, and municipality |
| Country | Country name |
| Phone | Shown when set on the organization |
| Website | Shown when set |
| Email | Shown when set |
Customer admin details
| Field | Description |
|---|
| First name | Customer administrator first name |
| Last name | Customer administrator last name |
| Email | Customer administrator email |
Course details
| Field | Description |
|---|
| Title | Course title |
| Code | Course code |
| Service | Linked service name |
| Subject | Course subject |
Instance details
| Field | Description |
|---|
| Code | Course instance code |
| Professional | Assigned professional (first and last name) |
| Language | Instance spoken language |
| Physical presence | Yes or No |
| Start date | Instance start date |
| End date | Instance end date |
| Course hours | Duration in hours and minutes |
Attendees
Shows Total attendees when the list is not empty.
| Column | Description |
|---|
| # | Row number |
| First name | Attendee first name (masked when anonymized) |
| Last name | Attendee last name |
| Email | Attendee email |
When no attendees were added, the page shows No attendee added.
Billing
| Field | Description |
|---|
| Price per attendee | Price in SEK per enrolled attendee |
| Total amount | Price per attendee multiplied by attendee count |
| Selected billing account | Billing account chosen for the application |
Visible to Mentors and other roles except the Professional assigned to the instance.
Mentors
Shows mentor count when mentors are assigned, or No mentors when the list is empty.
| Column | Description |
|---|
| # | Row number |
| First name | Mentor first name |
| Last name | Mentor last name |
| Email | Mentor email (or a role-removed message when the mentor account no longer exists) |
Uploaded documents
Shown only when the course requires documents in applications. Shows Total documents when files exist.
| Column | Description |
|---|
| # | Row number |
| Name | File name |
| File size | Size of the uploaded file |
| Uploaded at | Upload date and time |
| Download | Download icon — opens the file in a new tab |
When no files were uploaded, the page shows No uploaded documents.
Free-text additional information from the application wizard, or No additional information provided when empty.
| Button | When shown | Description |
|---|
| CANCEL | Always | Returns to the applications list |
Mentors see CANCEL only.