Attendance

The Attendance area lets Customer administrators view attendance for your organization’s course applications: session outcomes, per-course attendee progress, individual attendee histories, and date-filtered reports. You cannot change attendance statuses, course completion status, or attendance adjustments from these screens.

Only courses with Attendance tracking enabled have sessions and data here. Applications and instances without tracking do not appear.

Attendance appears under CUSTOMERS in the sidebar. You only see attendees linked to your customer organization’s Course applications and Ongoing course applications.

Professionals and administrators mark attendance on sessions. You can view progress and monitoring reports from Attendance (this page).

Accessing Attendance

Sign in with a Customer administrator account.
In the left sidebar, open CUSTOMER.
Click Attendance.

The page title is Attendance. Four tabs share the same heading:

Tab	Purpose
Sessions	Past sessions that include your organization’s attendees
Courses	Course instances with your attendees
Attendees	Your attendees across those courses
Report	Aggregated metrics for your organization in a chosen date range

Pagination shows Showing X–Y of Z results (20 rows per page by default).

Read-only access

Action	Customer administrator
View sessions, courses, attendees, reports	Yes — your organization only
Open session details (View)	Yes — see statuses and attended time
Change attendee session status	No
Change course completion status	No — view chips and history only
Attendance adjustments	No

Sessions

Attendance sessions are created automatically after a course instance event start time has passed, when the course has Attendance tracking enabled and eligible enrolled attendees exist. The Attendees count on each row is only your organization’s attendees on that session, not everyone in the classroom.

Filters

Control	Description
SHOW FILTERS / HIDE FILTERS	Opens advanced filters above the table
Course instance code filter	Searchable select; limits the list to one instance. Results update automatically (debounced).
CLEAR FILTERS	Resets filter selections

Table columns

Column	Description
Event title	Title shown on the calendar event
Date	Event date (DD-MM-YYYY). Sortable (default: date descending).
Time	Start and end time (HH:MM – HH:MM)
Course type	Regular course or Ongoing course
Course title	Catalogue title
Course instance code	Instance identifier
Attendees	Count of your attendees on this session
Actions	Row menu

Row actions

Open the Actions menu (⋮) and choose View to open the attendance detail dialog (read-only). See View attendance below.

View attendance (session detail)

Opened from Actions → View. The dialog uses the same layout as Track attendance.

Session details

Field	Description
Date / Time	When the session took place
Course title / Course type	Course context
Professional	Assigned professional
Substitute professional	Shown when a substitute was assigned on the event
Attendees	Count of your attendees shown in the list
Status	Incomplete or Completed (same rule as described above)

Attendees list

Each of your attendees on the session appears as a card:

Area	Description
Name and email	Attendee identity
Consecutive absences	Warning icon when the attendee has three or more consecutive absences
Status	Read-only chip — see Attendee session statuses
Attended	Time counted for this session

Close the dialog with X or by clicking outside it.

Attendee session statuses

Status	Meaning
Not marked	No decision recorded yet
Present	Attended the session
Absent	Did not attend
Late	Attended but late (late minutes recorded by the professional or administrator)
Excused	Excused absence

Courses

The Courses tab lists course instances where your organization has attendees with attendance data.

Table columns

Column	Description
Course title	Catalogue title
Course type	Regular course or Ongoing course
Course instance code	Instance identifier
Professional	Assigned professional name
Actions	Row menu

Row actions

Action	Description
Sessions	Opens the Sessions tab filtered to this course instance code
Attendees	Opens the Attendees report for this instance (see below)

Attendees report (per course instance)

From Courses → Attendees, the page title is {Course title} – {Instance code} – Attendees report. The Courses tab stays highlighted in the tab bar.

Main attendees table

Lists your attendees who have started or completed at least one tracked session for this instance.

Column	Description
First name / Last name	Sortable
Email	Contact email
Personal number	Swedish personal identity number when stored
LMA number	When applicable
Number of sessions	Total tracked sessions for this attendee on the instance
Sessions attended	Count and percentage (present or late sessions)
Attended	Total attended time for the course
Course completion status	Read-only chip for ongoing courses (info icon: status applies at course level, not per instance)
Status changed	Last change timestamp; history icon opens status change logs

Sortable columns use the column header menu (three dots): Sort ascending / Sort descending.

Not started

When applicable, a separate Not started section appears below the main attendees table.

An attendee is Not started when they are enrolled on this course instance but have not yet begun attending sessions here. In practice that means two things:

Their expected Starting date has not passed yet — the first session they should take part in on this instance is still in the future.
They do not appear in any attendance session for this instance — not in the main table above and not on any session in the Sessions tab for this instance.

Columns match the main table (without session statistics or completion status), plus Starting date — the date of the first session they are expected to attend on this instance.

Who appears here and when they move to the main table depends on course type:

Course type	Who appears	When they leave this list
Regular course	Approved application on this instance, participates	After any tracked session for that course application on this instance
Ongoing course	Accepted application, enrolled on this instance, participates, active user account, decided start date set	After any tracked session linked to that same ongoing course application, including sessions on another instance

The check is always per application, not per course. Attendance on a different application for the same course does not remove someone from Not started here.

Click the history icon next to Status changed to open Course completion status change logs (read-only).

Attendees

The Attendees tab lists every user from your organization who appears in attendance data.

Search

Use the Search field to find attendees by name or email. Results update automatically as you type. If nothing matches, a no results message is shown.

Table columns

Column	Description
First name	Sortable (default: ascending)
Last name	Sortable
Email	Sortable
Personal number	Formatted when present
LMA number	When stored
Actions	Row menu

Row actions

Action	Description
View	Opens Attendee Courses for that person

Attendee Courses

The page title is Attendee Courses. A profile header shows the attendee’s name, email, Personal number, and LMA number.

Courses table

Lists courses that person attends through your organization’s applications (regular and ongoing).

Column	Description
Course title	Sortable
Course type	Regular or ongoing
Course instance code	Sortable
Professional	Assigned professional
Number of sessions	Total sessions on that instance
Sessions attended	Count and percentage
Attended	Total time for the whole course (tooltip: entire course, not a date filter)
Course completion status	Read-only status chip when applicable
Status changed	Timestamp and history icon for change logs

Report

The Report tab provides a wide table of attendance metrics per attendee and course instance, filtered by date range.

Filters

Control	Description
SHOW FILTERS / HIDE FILTERS	Opens advanced filters above the table
Start date range filter	From – to. Default on first visit: first day of current month through yesterday. Latest end date: yesterday. Earliest start: roughly the past year. In the date picker, use Select to confirm. Results update automatically (debounced). There is no separate Filter results button.
CLEAR FILTERS	Resets filter selections

Table columns

Column	Description
First name / Last name	Sortable
Email
Personal number / LMA number / Phone number
Course title	Sortable
Course type	Regular or ongoing
Instance code	Course instance code
Course completion status	Overall completion status (read-only); history icon for logs
Status changed	Last completion status change
Start date	First attendance record (tooltip: first event the attendee should participate)
Decided start date	Start date from enrollment when set
Number of sessions	Sessions in the filtered period
Sessions attended	Present or late sessions in the period
Attended	Time attended in the selected date range only (info icon)
Total attended	Time attended for the entire course (info icon)
Absent time	Absent time in the date range (info icon)
Total absent time	Absent time for the entire course (info icon)
Late sessions	Count of sessions marked late in the period
Lateness	Total late minutes in the period

Sort First name, Last name, or Course title from the column header menu.

How Attendance relates to other areas

Area	Relationship
Courses	Apply for instances; attendance appears after approval and sessions run
Applications	Enrol attendees who later appear in attendance
Calendar	Scheduled events for approved instances