The Applications area is where you, as a Customer admin, view and manage applications submitted for your customer organization: on-request services, scheduled course instances, and ongoing courses.
The page title is Applications. Three areas share the same heading and are reached from the tab bar on the platform (documented here as submenu pages):
| Submenu | Purpose |
|---|---|
| On request services | On-demand educational service applications |
| Scheduled services (courses) | Applications for published scheduled course instances |
| Ongoing courses | Applications for ongoing course participation |
Use the tab bar below the Applications heading in the platform to switch between them. Each submenu page has its own filters, columns, actions, and process diagrams — see the linked pages for full detail.
On-request service applications are for educational services where your organization defines the schedule, attendees, and delivery requirements. Use this list to track drafts, submitted applications, and accepted services for your customer account.
Scheduled course applications are submissions for published regular (scheduled) course instances. Use this list to track pending, approved, rejected, or cancelled applications for your customer organization.
Ongoing course applications enrol attendees into ongoing course instances. Use this list to complete draft applications, track processing applications, and follow accepted or rejected outcomes for your customer organization.