Account Overview

What is an attendee account?

An attendee account represents a person who actively participates in educational activities on the platform. Attendees are the learners who attend learning sessions for which the customer applied. The Attendee role gives the user basic platform access, including their dashboard and calendar.

Attendee Account Activities

  • See your activities: View the sessions you have been added to from your dashboard
  • Use your personal calendar: Check upcoming events and times on your calendar

Attendees do not create, change, or delete applications, sessions, files, or any other records on the platform.

How to get an attendee account?

You cannot create an attendee account yourself. You become an attendee when someone at a customer organization adds you to an application using your email address. Once the customer’s application is approved by the platform, the Attendee role is granted to you automatically.

Step-by-Step Process

  1. Be Added as an Attendee

    • A Customer admin or an Applicant of a customer organization adds you as an attendee on an application
    • If you already have a user account, you are linked to the attendee record by your email address
    • If you do not yet have a user account, you may receive an invitation to register so you can participate

  2. Register if Needed

    • If you receive an invitation to participate, click the link in the invitation email
    • Complete the registration form (set your password, language, and accept the GDPR terms)
    • Your account is created and you are linked to the application automatically

  3. Application Confirmation

    • When the application that lists you as a participating attendee reaches an accepted or approved status, the platform automatically grants you the Attendee role
    • From this point forward, you can access your dashboard and calendar to see scheduled activities you participate in

Important Notes

  • No Direct Registration: You cannot request an attendee account directly; it is created through the application or invitation flow led by a customer organization
  • Automatic Role Assignment: The Attendee role is added by the system when the underlying application reaches a participating-confirmed status; you do not need to do anything yourself to receive the role
  • Email-Based Identity: Your participation is linked to your email address; if you are invited but already have a user account, the existing account is used
  • Customer-Initiated: All attendee additions are initiated by a customer organization (its Customer admin or one of its Applicants)

If you have any questions about your attendee account, please contact the Customer admin or Applicant of the customer organization that registered you.