Scheduled services (courses)

Accessing the list

1. Sign in as an Applicant.
2. Open APPLICANT → Applications.
3. Select the Scheduled services (courses) tab.

Page layout

Which applications you see

Scheduled course applications for the customer organizations you work for as an applicant.

Filters

Sorting

Default sort is Submitted at, newest first.

Sortable columns include Application ID, Course code, Instance code, Course, Subject, Customer account, Status, Created by, Submitted at.

Row actions

Application lifecycle

After submission, Service administrators approve or reject the application. You can Edit or Cancel while status is PENDING.

stateDiagram-v2
    [*] --> PENDING: Submit wizard

    PENDING --> APPROVED: Service admin approves
    PENDING --> REJECTED: Service admin rejects
    PENDING --> CANCELED: You cancel application

    note right of PENDING
        Applicant can Edit or Cancel
    end note

    note right of APPROVED
        Applicant can View only
    end note

Create an application

Start from Courses:

1. Select the customer organization, open a published regular (scheduled) course instance, and click APPLY when places are available.
2. The application wizard opens. There is no DRAFT status — you complete and submit in one session.

flowchart LR
    C[Courses catalogue] --> A[APPLY on scheduled instance]
    A --> B[Select customer]
    B --> W[Application wizard opens]

flowchart TD
    A[Courses: APPLY on a scheduled instance] --> B[Select customer dialog]
    B --> C[Application wizard opens]
    C --> D[Attendees]
    D --> E[Billing account]
    E --> F[Mentors]
    F --> G[Upload files if required]
    G --> H[More information]
    H --> I[Review and submit]
    I --> J[Click SUBMIT]
    J --> K[Status PENDING]

Use NEXT, PREVIOUS, and CANCEL as in other wizards. The Upload files step appears only when the course requires documents.

After submission

When you click SUBMIT, the application is created immediately with status PENDING.

What you can do while PENDING

These actions remain available because the instance place is not final until an administrator approves or rejects the application. You can still adjust application details while review is open.

What you cannot do after review

Once status becomes APPROVED, REJECTED, or CANCELED, Edit and Cancel application are no longer available. The decision is recorded and the instance capacity is settled — changing attendees or billing afterwards would affect confirmed places on the instance and billing.

Scheduled course applications cannot be deleted.

Edit a pending application

1. Open Applications → Scheduled services (courses).
2. Choose Edit on a PENDING application, or open View and click EDIT.
3. The edit page uses tabs instead of the apply wizard:

Click UPDATE to apply changes. You cannot edit after the application is APPROVED, REJECTED, or CANCELED.

View application

Open View from the row Actions menu (⋮). The page title is Application: [Application ID].

The detail page is read-only. Sections appear top to bottom, separated by horizontal dividers.

Page header

There is no Submitted by field on scheduled course applications.

Customer account details

Customer admin details

Course details

Instance details

Attendees

Shows Total attendees when the list is not empty.

When no attendees were added, the page shows No attendee added.

Billing

Visible to Applicants and other roles except the Professional assigned to the instance.

Mentors

Shows mentor count when mentors are assigned, or No mentors when the list is empty.

Uploaded documents

Shows Total documents when files exist.

When no files were uploaded, the page shows No uploaded documents.

More information

Free-text additional information from the application wizard, or No additional information provided when empty.

Footer actions

Applicants see EDIT when status is PENDING (same as customer admin).

Related documentation

• Applications overview
• Courses — browse instances and apply